Outgoing CHAT line volunteer

· Call a Carer allocated to you at an agreed time each week for our Outgoing CHAT line.

· Receive calls from Carers during an allocated hour each week for our Incoming CHAT line.

· Offer emotional and/or peer support to Carers

· Work within the organisation’s policy on confidentiality and safeguarding
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Our Mission To be the innovative leader and preferred provider of Advocacy, Carers, Health & Wellbeing, Counselling and Volunteer development initiatives and services, making a positive difference and enhancing life opportunities for adults and young people. Our Values n-compass is a values driven organisation. Our values underpin all our work and inspire us to make a difference and enhance life opportunities for adults and young people across local communities. They determine what we do, how we do it and what we are trying to achieve. Professional - A team of highly skilled and trained members of staff, passionate about their roles within the organisation.  Responsive-We have a culture of listening, learning and responding proactively.  Innovative - Pioneering new and creative ways of working.  Dynamic - Having a sense of purpose, not being afraid of change and embracing new challenges with energy and enthusiasm.  Empowering - We support and encourage people to take control of their lives and make their own decisions.

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