Research and Campaigns (Chorley, Leyland, Skelmersdale)

We are looking for volunteers who are approachable, reliable, available for at least one day a week and able to demonstrate the following skills:
Identify common, or unfair, problems that clients come for help about.
Help volunteers and staff across the organisation understand the cause of the problem, how it affects clients, and what change would solve the problem.
Help to organise campaigns with the aim of raising awareness of the problem. This might involve creating materials, such as newsletters, or presentations, or writing something for social media or newspaper, which could be used to explain the problems to others (such as local councillors, or members of the public).
Help to organise a campaign with the aim of getting the organisation (person or elected body such as MP, AM or local councillor) that is causing the problem, to change the way they do things. This could mean meeting with the organisation, person or elected body, writing to them or holding an event.
Help national Citizens Advice carry out research about how certain issues affect clients in your local area. This might involve doing a survey with clients to find out how a change in a benefit is affecting them.
Ability to work in collaboration with others as part of a team.
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Citizens Advice Lancashire West

Citizens Advice Lancashire Werst is here to help residents or people working in Chorley, South Ribble, West Lancashire and Wyre with the problems they face. Our advice is free, confidential, impartial and independent. We operate from four locations across Lancashire, Chorley, Leyland, Fleetwood Skelmersdale and a limited service for those working in Blackburn with Darwen.

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